• Please let our staff know what your concern is when you book, so they can prepare for your appointment.
• Stay organized and prioritize your concerns. In order for us to help you best within the time constraints of your appointment, please call us whenever you have a concern and have no more than one issue to discuss at each appointment.

• Bring a VALID health card to avoid unnecessary out of pocket fees.
• Bring all your medications to avoid running out of medicine or needing us to phone or fax a prescription to your pharmacy on your behalf (which will result in a charge).
• Bring a list of your past health history and health care providers.
• Complete any tests ordered by your doctor in a timely manner. If you are expecting to have a test or appointment booked by our office and have not heard from us within 2 weeks, please call us to follow up.

• Please arrive 10 minutes earlier than your scheduled visit in order to complete any paperwork.
• Patients arriving more than 10 mins late may be required to re-schedule to another date in order for us to avoid long waiting times.

• We require notice of at least one business day for all cancellations or re-scheduled appointments, or a fee will apply.

Call 9-1-1 or go immediately to your emergency department if you have:

• Trouble breathing
• Severe abdominal or chest pain/pressure
• Weakness or tingling on one side of your body or vision changes
• Loss of consciousness
• Heavy bleeding
• Been in a major accident